Version: 1.0.2 | Published: 1 Dec 2025 | Updated: 45 days ago
Hospital and Community Health Services Written Complaints Collection
Dataset
Summary
Reference Code:
SCCI2125 Amd 102/2015
Type:
Collections
Effective From:
26 June 2023
Applies To:
Hospitals and community services in secondary care
Assurance Expiry Date:
30 June 2026
Topics:
Service
Care Settings:
- Community health
- Hospital
Alternate Name:
KO41a
Publication Date:
06 July 2023
Contact Point
Collection/Extraction Details
Collection Level:
Aggregate level
Frequency:
Dataset publication or collection occurs once a year.
Documentation
Associated Media:
Description:
All NHS organisations and those delivering NHS services are required to submit an annual KO41a return.
The data required for this collection are:
- organisation details and organisation site details
- summary of overall numbers of complaints
- age of patient
- status of complainant
- service area
- subject area of complaint
- profession
Documentation Link:
Relations:
Name:General Practice and Dental Complaints Collection
Review & Status
Contributor:
Department of Health and Social Care
Scope:
NHS Hospital and Community Health Services (secondary care)
Technical Committee:
Standardisation Committee for Care Information (SCCI)
Mandated:
Yes
Status:
active
Legal Authority 1
Legal Authority:
Section 259 of the Health and Social Care Act 2012
Legal Authority 2
Legal Authority:
Section 250 of the Health and Social Care Act 2012
Legal Authority Description:
This standard is published under section 250 of the Health and Social Care Act
2012.
Legal Authority 3
Legal Authority:
NHS standard contract
Origin
Name:
NHSE-SD Data Catalogue