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Version: 1.0.2 | Published: 1 Dec 2025 | Updated: 45 days ago

Friends and Family Test

Dataset

Summary

Reference Code:
DCB2054
Type:
Collections
Effective From:
01 April 2013
Applies To:
  • NHS funded inpatient and type I & II A&E services
  • Maternity services
  • Outpatient services
  • Inpatient day cases, including children and young people and accident and emergency
  • Walk-in-centres/minor injury units
  • Mental health and community healthcare
  • NHS funded ambulance and patient transport services
  • Post-COVID syndrome assessment clinic services
Topics:
  • Adult
  • Care
  • Child
  • Service
Care Settings:
  • Community health
  • Hospital
  • Maternity
  • Mental health
  • Urgent and Emergency Care
  • Walk in centre
Alternate Name:
  • FFT
  • Friends and Family Test (FFT) data collection

Contact Point

Collection/Extraction Details

Collection Level:
Aggregate level
Frequency:
Dataset publication or collection occurs once a month.

Documentation

Description:

The FFT asks people about their experience of services they have used and offers a range of responses.

When combined with supplementary follow-up questions, the FFT provides a way to highlight both good experience and opportunities for improvement. This kind of feedback will help us to improve NHS services.

Relations:
Name:
Friends and Family Test - Post-COVID Assessment Clinics
Explanation:
DAPB2054-4026
Name:
Friends and Family Test - Quarterly Staff Survey
Explanation:
DAPB2054-3144

Review & Status

Scope:
Acute Trusts, Ambulance Trusts, Care Trusts, Community Trusts, Mental health Trusts, Voluntary and independent sector providers.
Technical Committee:
Data Co-ordination Board (DCB)
Mandated:
Yes
Status:
active

Legal Authority 1

Legal Authority:
Section 250 of the Health and Social Care Act 2012
Legal Authority Description:
This standard is published under section 250 of the Health and Social Care Act 2012.

Legal Authority 2

Legal Authority:
Section 259 of the Health and Social Care Act 2012

Legal Authority 3

Legal Authority:
NHS standard contract