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Version: 1.0.0 | Published: 1 Dec 2025 | Updated: 45 days ago

Daily 111 Winter Collection

Dataset

Summary

Reference Code:
DCB3056
Type:
Collections
Applies To:
NHS 111 services
Topics:
Service
Care Settings:
Urgent and Emergency Care

Contact Point

Collection/Extraction Details

Frequency:
Dataset publication or collection occurs once a day.

Documentation

Description:

Items collected are:

  • total number of calls offered
  • number of abandoned calls after 30 seconds
  • number of answered calls
  • answered within 60 seconds
  • calls where person triaged
  • number of calls to a clinician
  • ambulance dispatches
  • recommended to attend A&E
  • recommended to attend primary care
  • total Call Handle Time

Review & Status

Technical Committee:
Data Co-ordination Board (DCB)
Mandated:
No
Status:
retired